- Does the name on my reservation need to match the name on my ID?
- Is a passport required?
- Can I make changes to a guest listed on my reservation?
- What is an Onboard Expense Account? How does it work?
- What items are not allowed onboard the cruise ship?
- What should we pack?
Does the name on my reservation need to match the name on my ID?
Yes. It is important that the name on your reservation be exactly as it is stated on your passport or other government issued picture identification. If your name has changed since your document was issued (e.g., marriage/divorce), it is required that you update the document with the new name or provide an official supporting document of the name change. Otherwise, it may result in delay or possible denial of boarding. Denied boarding will not be refunded, and is unlikely to be covered by travel protection.
Is a passport required??
While we STRONGLY recommend traveling with a passport, it is not required for U.S. Citizens. As long as the ship departs from a U.S. port (which San Juan, Puerto Rico qualifies) and returns to the same port it departed from (this is called a “closed loop” cruise), you are not required to have a passport in order to return to the U.S. Keep in mind, that the U.S. State Department can change this in the future.
Also, keep in mind that if you have to leave the ship early in a foreign port, you are required to have a U.S. passport in order to fly back to the U.S. You will have to go through extra measures, possibly paying for an emergency passport at a U.S. Embassy or Consulate, in order to return home.
For non-U.S. Citizens (traveling from another country, or legally residing in the U.S. in possession of a Green Card), you will need to confirm what form of ID you are required to travel with, whether that’s a passport from your country of citizenship and/or additional documentation (i.e. a U.S. Green Card).
Can I make changes to a guest listed on my reservation?
Name changes will be subject to supplier restrictions. Typically airline do not allow name changes. When name changes are allowed, there may be fees assessed by suppliers for the change.
The account may be set-up with either a credt card or as a cash account. You may establish a master account and add guests from your stateroom or another stateroom as authorized purchasers on your account.
For each purchase made onboard the ship you will receive a receipt at the point of sale. A final statement will be delivered to your stateroom on the last nght of your cruise vacation for your review.
Guests that set up an account with a credit card should verify the statement. If all purchases are correct, they will automatically be billed to the credit card.
Guests on a cash account will need to settle their statement onboard prior to disembarking. The ship will provide you with specific details.
What items are not allowed onboard the cruise ship?
Weapons, illegal drugs, and other items that could interfere with the safe operation of the ship or the safe and secure environment of guests and crew are prohibited. The following are examples of items that guests are not allowed to bring onboard. These and other similar items will be confiscated upon being found. Alcoholic beverages, illegal drugs, flammable liquids, explosives, and dangerous chemicals will not be returned.
Also note that most cruise lines prohibit wearing any types of costumes onboard. Of course, jerseys are fine (and we encourage wearing your team jerseys), but costumes of any other type are prohibited.
- Firearms & Ammunition, including realistic replicas
- Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade lenght less than 4 inches are allowed)
- Illegal Drugs & Substances
- Candles & Incense
- Coffee Makers, Clothes Irons & Hot Plates
- Baseball Bats, Hockey Sticks, Cricket Bats, Bows & Arrows (yes, they did say hockey sticks & we are confirming this), and skates (there are skate rentals available onboard the ship)
- Skateboards & Surfboards
- Martial Arts Gear
- Self-Defense Gear, including handcuffs, pepper spray, night sticks
- Flammable Liquids and Explosives, including lighter fluid and fireworks
- HAM Radios
- Dangerous Chemicals, including bleach and paint
- Alcoholic Beverages (Note: Alcoholic beverages that are purchased in ports-of-call or from shops onboard will be stored by the ship and delivered to you on the last day of the sailing. Alcoholic beverages seized on embarkation day will not be returned)
- Highlighter pen(s) – for each day of the cruise, you will receive a daily activity sheet from the cruise staff with a multitude of possible activities. A highlighter can help you to remember the ones that caught your interest and hlep you plan out your day. Two people sharing a copy of the daily activity sheet? Assign “yellow” to one person and “blue” to another. When you both highlight the same activity, it’ll become “green.”
- Post-It Notes – to leave notes or special requests for your stateroom steward or messages for your traveling companions that are sharing a room with you.
- Power Strip – most cabins only have one plug available in the cabin and that is in the vanity / desk area (none in the bathroom). Many people find it helpful to have a power strip, especially if you need power near the bed for a CPAP machine. However, extension cords are often confiscated for safety reasons. If you need one (i.e. for a CPAP machine) your room steward can provide one for you.
- Bedside Clock – there are no clocks in the rooms, and it is very easy to lose track of time onboard a cruise ship.
- Nightlight – this is particularly good if you have an interior stateroom (no window = no natural light)
- Air Freshener – it makes sharing tight quarters with someone more pleasant.
- Insect Repellent – in most ports of call, especially during the summer months, mosquitos are abundant. Repellent will come in handy, as would any anti-itch cream that you prefer using if you are bit by a mosquito.